TS QLD FAQs

Can I use a voucher to pay for a Payment Plan?

Yes, but ONLY for the first initial payment.

It’s important to understand how our registration system processes vouchers: 

  • Vouchers can only be used once, so you can’t use it again to make a follow up payment.
  • Vouchers can only be used for the first initial payment of a payment plan (when you first register).
  • Vouchers do not apply to your Payment Plan’s outstanding balance – if you have a $200 voucher, but only choose an intital payment amount of $100, the voucher will only save you $100 off your initial payment. It won’t reduce your outstanding balance. 

How to get the full value of your TeenStreet Voucher

If you have a TeenStreet Voucher and want to pay your registration with a Payment Plan, select an initial amount that is equal or higher than your voucher amount.

For example:

  • You have a $200 voucher
  • You select a Payment Plan and an initial amount of $200
  • At the checkout you enter your voucher code, which reduces your payment amount to $0 ($200 – $200 = $0).
  • You complete your registration without paying anything.
  • Your $200 voucher has correctly saved you $200.
  • All that’s left to pay is the outstanding balance, which you can pay off over time (we’ll send out reminders).